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We will gladly refund any returned items received in unused condition with the price tag still attached (Within 30 days).
We'll also pay the return shipping costs if items are returned due to a result of our error (you received an incorrect or defective item, etc.).
Note that for exchanging a minimal shipping fee will apply.
1. Simply email us with your order number explaining why you would like to return your parcel (your item is damaged, incorrect, etc)
2. We'll review your return/exchange and send our couriers to pick up your order.
3. Once we receive your return order, we'll replace your item or refund it as applicable.
Shipping method for return:
Postnet: Goldfields Mall Branch - Attention: Moeitelose Mooi Boutique - 0609653977
Courier / Delivery: 30 Lategan Street, St.Helena, Welkom (behind MediClinic Welkom), 9459 - 0609653977
PS: Sale Items
We regret that due to the shipping charges, sale Items cannot be exchanged.